Indian Railways Launches SHINE App for Women Safety
Why in the News ?
The Indian Railways has introduced the SHINE (Sexual Harassment Incident Notification for Empowerment) app to enable women employees to report workplace harassment digitally. The initiative was launched on 8 March, marking International Women’s Day (IWD), strengthening mechanisms for safe and secure workplaces and advancing women’s rights and gender equality.

SHINE App for Reporting Workplace Harassment:
- The Indian Railways launched the SHINE app to provide women employees with a digital platform to report sexual harassment at the workplace, addressing gender-based violence and promoting access to justice.
- The initiative was introduced on International Women’s Day, March 8, reflecting the organisation’s commitment to gender-sensitive work environments and gender justice.
- SHINE stands for Sexual Harassment Incident Notification for Empowerment, designed to facilitate quick complaint registration and grievance redressal while ensuring equal justice for all.
- Women employees can submit complaints through the Human Resources Management System (HRMS) using the Employee Self Service portal.
- The application aims to improve accessibility, confidentiality, and efficiency in addressing harassment-related complaints, removing structural barriers to reporting.
Key Features and Scope of the SHINE Platform
- The app allows women staff to directly report incidents of harassment, including cases of intimate partner violence and other forms of gender-based violence, to the appropriate authorities within the organisation.
- Complaints can also be filed on behalf of others, including visitors, contractual employees, interns, and students, who may not have direct access to the system, ensuring equal access to justice mechanisms.
- The platform ensures confidential handling of complaints to protect victims and encourage reporting, providing essential legal protection.
- It complements the existing Internal Complaints Committees (ICCs) that investigate harassment complaints within government institutions.
- By digitising complaint mechanisms, the Railways aims to ensure timely action and greater accountability in workplace safety cases, advancing women’s day commitments throughout the year.
About Sexual Harassment Laws and Guidelines in India :● Vishaka Guidelines (1997): Issued by the Supreme Court of India, these guidelines laid the foundation for preventing sexual harassment at workplaces and eliminating discriminatory laws. ● POSH Act, 2013: The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act provides a legal framework for addressing workplace harassment and ensuring legal protection for victims. ● Internal Complaints Committee (ICC): Mandatory bodies in organisations with 10 or more employees to investigate harassment complaints and ensure access to justice. ● Workplace Safety: The law requires confidentiality, timely inquiry, and protection against victimisation for complainants, promoting equal justice and international women’s standards. ● Institutional Responsibility: Employers must ensure awareness programmes, grievance mechanisms, and preventive policies to maintain safe work environments and uphold women’s rights. |